Visitors Using Wheelchairs or with Limited Mobility
Parking for all visitors is free. Separate parking is available for any visitor with limited mobility at the top of our car park nearest the entry kiosk. See the Ascott Visitor Map.
Our Visitor Mobility Buggy service is available on most days to transport visitors from the main car park to the House along the driveway (roughly 250 metres). Our buggy service is provided by volunteers, so is dependent on their availability.
Ascott has a number of manual wheelchairs for visitors to use, free of charge.
Please contact us on 01296 688242 in advance of your visit to check availability.
A wheelchair accessible toilet can be found in the toilet block in the Gate Lodge car park. Please be aware that there are no toilet facilities in Ascott House or in the Gardens themselves.
There is ramp level access to the following areas:
- The Pavilion Tea Room
- Toilet Block
- Ascott House
Ascott House Access
There are 2 small steps into the House with a ramp available for wheelchair users on entry.
While the House walkways and corridors are large enough to allow motorised wheelchairs, we cannot provide access to Power Motorised Vehicles (e.g. mobility scooters) within the House. A dedicated wheelchair is available at the House entrance; this is kept for indoor use only to prevent any damage within the narrow spaces of the House and we appreciate visitor's assistance in transferring to this if possible.
Hard to Reach Areas
Many of the paths in the gardens are level but some have steep slopes.
You are welcome to use power motorised vehicles in the gardens. We recommend ensuring the battery is fully charged before setting out.
Some of the areas of the gardens can only be accessed by grass pathways and may be difficult to manage in a wheelchair or if you have mobility issues. Key areas to note are:
- The Venus Garden and fountain - this is a flattened grass path but can become waterlogged after periods of heavy rain.
- The topiary sundial - this is accessed by a small grass slope but can be seen close by from a gravel pathway.
- Jubilee Plantation, Anne Avenue and the Chinese Dell - these are accessed by a flattened grass track but can be uneven in places.
- The Serpentine Walk - this flattened grass path leads to the Lily Pond which can become waterlogged after periods of heavy rain.
- The Lynn Garden - this garden is accessed by a small grass slope from the Lily Pond. The Lynn Garden itself has gravel pathways.
- The Lily Pond - the pond is surrounded by a flattened grass pathway that can become waterlogged after heavy rain. There are also areas with exposed tree roots across the pathway which can make it uneven in places.
See the Ascott Visitor Map for locations of steps around the gardens, marked by the orange dots.