To help you enjoy your visit we have put together some frequently asked questions

When visiting, all visitors will need to buy a separate ticket for Gardens and if visiting Ascott House a separate ticket for Ascott House.

Are Ascott House and Gardens open?

Yes we are open this season until Sunday 19th September 2021.

How much will it cost to enter the Gardens?

National Trust members are free of charge, on presentation of a current membership card.

Ascott Gardens Adult

£8.00

Ascott Gardens Child 5-17 years inclusive

£4.00

Ascott Gardens under 5

£0.00

Ascott Gardens family ticket

£22.00

How much will it cost to enter Ascott House?

National Trust members are free of charge, on presentation of a current membership card.

Ascott House Adult

£5.00

Ascott House Child 5-17 years inclusive

£2.50

Ascott House child under 5

£0.00

Ascott House family ticket

£13.00

Do I have to pre-book?

Yes, we are operating an online booking system and tickets can be booked by visiting ascottestate.co.uk or nationaltrust.org.uk/Ascott

How far in advance can I book?

You can book only one week in advance.

Do I have to pay for car parking?

Parking in our visitor car park is free.

Is there parking for Blue Badge Holders?

Blue Badge parking is in the main car park and positioned close to the entrance.

Will the Pavilion Tea Room be open during my visit?

The Tea Room is open from 12pm until 4.45pm. We are serving a variety of takeaway refreshments

What time the gardens are open?

The first available online ticket is 12pm and last entry is 4pm. The gardens close at 5pm.

What time is Ascott House open?

The first available online ticket is 2pm and last entry is 4pm. Ascott House closes at 5pm.

Is photography allowed in Ascott House?

No, photography is not permitted in the House, for the privacy of the family.

Will social distancing measures be in place?

We will be managing capacity to keep visitors safe. We will be asking visitors to maintain a social distance as they go around Ascott House, being mindful of other visitors as you enjoy your visit. We want people to feel safe and welcomed.

Do I have to wear a face covering?

Face coverings are not required when visiting the gardens, but we do encourage visitors to wear them when entering Ascott House. We ask visitors to exercise caution and courtesy in respecting distance from others.

Is there disabled access in Ascott House?

Yes. If possible, we ask power motorised vehicle users to transfer to the wheelchair located in Ascott House. This is to protect the flooring and collections.

Are pushchairs allowed Ascott House

No, unfortunately due to space restrictions push chairs are not allowed.

Is there restricted disabled access in the gardens?

Yes, some areas of the gardens are not accessible by wheelchair. Please refer to the plan of the gardens for the location of steps.

Are power motorised vehicles permitted in the gardens?

PMW vehicles are permitted, but we do suggest that you ensure there is a full charge on the battery before setting out.

Are there toilet facilities?

Yes, the toilet block is located near the main gate overflow car park, the accessible toilet is located in this block. Please be aware that there are no toilet facilities in Ascott House.

Are Dogs allowed?

Only assistance dogs are allowed in Ascott House and Gardens.

Are we allowed picnics?

Visitors are welcome to picnic in the designated picnic area, which is located near the main gate overflow car park and accessible from near the tea rooms.

How do I cancel an online booking?

Please forward the booking form by email to info@ascottestate.co.uk and we can cancel your booking. Admission tickets to the grounds, house and events are not refundable.

Can I exchange my ticket?

We will try to accommodate visit date and time swaps for Grounds, House and exhibitions admissions where there is availability. Please forward the booking form by email to info@ascottestate.co.uk with the preferred time and date and we will do our best to assist you.

Are there any wheelchairs available to use?

The wheelchairs are currently unavailable for use.

Is the visitor Mobility Buggy available to use?

The Mobility Buggy is currently unavailable for use.